Terms of Service

Welcome to Vancouver Buyback. By accessing our website, selling products to us, or opting in to receive SMS communications, you agree to the following Terms of Service.

1. Services

Vancouver Buyback purchases consumer electronics including, but not limited to:

• iPhones
• iPads
• MacBooks
• Other smartphones, tablets and laptops

All offers are subject to device inspection and verification of condition.

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years old
• You are the lawful owner of the device or devices
• The devices are not lost, stolen, or under a financing agreement
• You have the legal right to sell the devices

Vancouver Buyback reserves the right to refuse any transaction.

3. Payments

Payment is issued after device inspection and approval. Payment methods may include cash at a local meetup, or electronic payment such as Venmo or Cash App.

The final payment amount may vary if the device condition differs from the description provided.

4. SMS program description (A2P 10DLC compliant)

By providing your phone number and opting in, you agree to receive SMS messages from Vancouver Buyback regarding:

• Quotes for your device
• Appointment scheduling
• Promotional offers
• Customer support responses

Message frequency varies.

5. Opt-in consent

By submitting your phone number through our website, contact forms, advertisements or in person, you provide express written consent to receive recurring SMS messages from Vancouver Buyback. Consent is not a condition of purchase.

6. Message and data rates

Message and data rates may apply depending on your mobile carrier plan. Vancouver Buyback is not responsible for carrier charges.

7. Opt-out instructions

You may opt out at any time by replying STOP. After you send STOP you will receive a confirmation message and will no longer receive SMS messages from us. To rejoin, you must opt in again.

8. Help

For assistance, reply HELP, or contact us at the email address or phone number at the top of this page.

9. Carrier disclaimer

Carriers are not liable for delayed or undelivered messages.

10. Data privacy

We respect your privacy. Your information will not be sold or shared with third parties for marketing purposes. Information collected is used solely for processing transactions, customer service communication, and sending requested SMS communications.

For more detail, see our Privacy Policy.

11. Limitation of liability

Vancouver Buyback is not liable for:

• Indirect or incidental damages
• Loss of data not removed from devices prior to sale
• Technical issues related to SMS carrier delivery

Customers are responsible for erasing personal data before selling devices.

12. Changes to these terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated terms.